MAKE-A-WISH IS HERE TO MAKE THIS A MEMORABLE EXPERIENCE. THE TEAM WILL WORK CLOSELY WITH EACH WISH HERO TO HELP YOU SUCCEED.
Each Wish Hero receives a toolkit with information about the Wish Heroes campaign and available support including:
- Wish Heroes Campaign Overview
- About Your Online Fundraising Page
- Fundraising Tips and Checklist
- Sample Messages: Email & Social Media
- About Wish Heroes Fundraising App
- Make-A-Wish Support Team
How does a Wish Hero share their message and collect donations? When you commit to becoming a Wish Hero, Make-A-Wish creates a personal fundraising page for you. This page is becomes your fundraising hub… Your personal fundraising page is a web page that your contacts visit to read your story and make a donation, if able. The page is mobile-friendly and very easy to use.
Quick tips for asking for support during this unprecedented and critical time.
Are donations to my fundraiser tax-deductible?
Yes, all donations made through your fundraising webpage will automatically receive an email acknowledgement for tax purposes. Cash or check donations will be acknowledged after they are received and processed by Make-A-Wish.
Is my information secure?
Yes. Make-A-Wish uses industry-standard SSL encryption techniques to make sure that your credit card information, passwords, and personal information travel securely over the Internet. There is an encryption engine on the Make-A-Wish database server so that your data is securely stored
How is credit card information handled?
Credit card information is not stored by Make-A-Wish. During the donation process, donor credit card information is sent to an online processing terminal using a secure connection. The information passed back is an approval or denial of the credit card donation
Can I collect cash or check donations for my fundraiser?
Yes, all donations are accepted and important! Cash donations should be converted to check and sent to Make-A-Wish. Be sure to indicate your name and fundraiser name when mailing donations to Make-A-Wish
Can Make-A-Wish help with my fundraiser’s expenses?
No, Make-A-Wish cannot cover the cost of expenses for your fundraiser. Please note that in-kind contributions made to your fundraiser goods or services aren’t eligible for tax receipts as they do not directly benefit Make-A-Wish
I forgot my username or password, how do I have them reset?
Click here to have your username emailed to you
Click here to reset your password
How do I add a photo to my fundraising page?
Access your Participant Center. From the 'Dashboard', click the 'Upload a Photo' button, then click 'Choose File' to locate an image from your computer. Zoom or rotate the image until you are happy with the results, then click 'Save/Upload'. Your new image should appear within a few moments - if not, try clicking the 'Refresh' button in your web browser.
Alternatively, while logged in to your account, navigate to your personal page and click the small 'camera' icon on your existing picture. click the 'Upload a Photo' button, then click 'Choose File' to locate an image from your computer. Zoom or rotate the image until you are happy with the results, then click 'Save/Upload'
How do I edit my fundraising page name?
Access your Participant Center. Click the 'Registration Info' tab at the top of the screen, then select the 'Registration Questions' button. Your existing page title (if selected during registration) should appear. Simply replace that text, then click 'Save' at the bottom of the screen.
How do I update the content on my fundraising page?
Access your Participant Center. From the 'Dashboard', click the 'Edit Content' button. You can customize your page title and story. The font size, color, formatting, and font family can be customized. When satisfied, click the 'Save' button, and your content should appear on your personal page momentarily.
I just finished personalizing my fundraising page. What now?
Tell your friends and family about your fundraiser and ask for their support! Use the 'Go Social' tab within your Participant Center to connect with them via email or social media and send a link to your fundraising page. You can also ownload our app for your Apple iOS or Android device to make it even easier.
How do I personalize my URL?
Access your Participant Center. From the 'Dashboard' menu, select 'Edit URL', enter your desired personalized URL, then click 'Save'. If you or another participant has made use of your desired URL in the past, it may not be immediately available. You can select another URL,or contact Make-A-Wish and a member of our staff will be able to assist you further.
How do I make my page private?
Access your Participant Center. Select the 'Registration Info' tab, then click 'Event Options'. You will be able to toggle between making your page Public and Private.
How do I update my fundraising goal?
Access your Participant Center. On the 'Dashboard', click the 'Edit Goal' button, next to your fundraising progress thermometer. Enter any amount, then click 'Save'.
How do I find out who donated to my page?
Access your Participant Center. On the 'Dashboard', scroll down until you locate the 'Donations' section, where you'll be able to view a list of recent donations made to your page.
How do I send an email to my contact asking for support?
Access your Participant Center. Select Send Emails. Enter your friend’s name, email address, or choose from your contacts list. Provide a subject line and provide your customized content in the body of the email. If you would like to see what your content looks like, click Preview and a sample of your content will show up. You can also choose from templates provided. Edit the name information and send!
Yes. Make-A-Wish has guidelines to help you promote your fundraising page. Don’t worry, they aren’t overwhelming.
I have a question not answered above.
We’d love to assist! Click here to contact Make-A-Wish. Someone will get back to you shortly.