Frequently Asked Questions

Let's Grant Wishes Program Questions

What is Let's Grant Wishes?
The Learning Experience’s (TLE) philanthropy program teaches children that: It doesn’t matter how big or small you are, it's the size of your heart that matters.
Let’s Grant Wishes is an initiative that allows our little learners to put the important life values they’ve learned all year into action to create hope and help grant wishes for children battling critical illnesses.
To further inspire this next generation of philanthropists, Let’s Grant Wishes encourages the TLE community to raise money to bring hope to wish kids throughout the year. Help show TLE little learners the positive impact they can have on the lives of other children by supporting Let’s Grant Wishes and Make-A-Wish® today

How can I support Let's Grant Wishes?
There are two ways to help grant wishes through Let's Grant Wishes:

Making a $75+ donation in honor of a little learner. Click here to find your TLE Center and click DONATE NOW.
Starting a fundraising page to raise $75+ in honor of a little learner. Click here to find your TLE Center and click REGISTER to start a family fundraising page. Simply share your page with family/friends and ask for their support.

Why join Let's Grant Wishes?

It's helpful. Donations help grant the wishes of children battling critical illnesses. Thousands of wishes are granted each year and thousands of kids are also waiting for their wishes. Every dollar raised by people like you matters.
It’s free. There is no cost to donate or set up a fundraiser and you decide a fundraising goal that’s comfortable for you.
Perks! Supporters are eligible to receive exciting perks. Speak with your local center today to learn more!

What support is provided?
The Learning Experience & Make-A-Wish are here to help! Here is what you can expect:

A mobile-friendly registration process and fundraising webpage.
Fundraising webpage to personalize with a personal image and story.
Online fundraising tools that make it easy to ask for support.
Sample messages and tools to promote your fundraiser.
Inspiring stories of wish kids and their families.
Help when needed!

Can anyone fundraise?
Yes, but parents must register on behalf of their participating Little Learner(s).

Any guidelines to follow?
Yes. Make-A-Wish has fundraising guidelines to help you promote and manage your fundraiser.

Who do I contact for help?
Your local The Learning Experience center staff is ready to help with your Let's Grant Wishes questions whenever needed! Start by asking them your question and they’ll either provide a solution or find someone else who can help.

Have a question for Make-A-Wish? Click here to find your local chapter.

Which Make-A-Wish chapter does my fundraising support?
Let's Grant Wishes benefits Make-A-Wish chapters across the US. Click here and enter your state to find which Make-A-Wish chapter you will be supporting when fundraising.

Participant Questions

Are donations to my fundraiser tax-deductible?
Yes, all donations made through your fundraising webpage will automatically receive an email acknowledgement for tax purposes. Cash or check donations will be acknowledged after they are received and processed by Make-A-Wish.

Is my information secure?
Yes. Make-A-Wish uses industry-standard SSL encryption techniques to make sure that your credit card information, passwords, and personal information travel securely over the Internet. There is an encryption engine on the Make-A-Wish database server so that your data is securely stored

How is credit card information handled?
Credit card information is not stored by Make-A-Wish. During the donation process, donor credit card information is sent to an online processing terminal using a secure connection. The information passed back is an approval or denial of the credit card donation.

Can I collect cash or check donations for my fundraiser?
Yes, all donations are accepted and important! Cash donations should be converted to check and sent to Make-A-Wish. Be sure to indicate your name and fundraiser name when mailing donations to Make-A-Wish.

Can Make-A-Wish help with my fundraiser’s expenses?
No, Make-A-Wish cannot cover the cost of expenses for your fundraiser. Please note that in-kind contributions made to your fundraiser goods or services aren’t eligible for tax receipts as they do not directly benefit Make-A-Wish.

I forgot my username or password, how do I have them reset?
Click here to have your username emailed to you.
Click here to reset your password.

How do I add a photo to my fundraising page?
Access your Participant Center. From the 'Dashboard', click the 'Upload a Photo' button, then click 'Choose File' to locate an image from your computer. Zoom or rotate the image until you are happy with the results, then click 'Save/Upload'. Your new image should appear within a few moments - if not, try clicking the 'Refresh' button in your web browser.

Alternatively, while logged in to your account, navigate to your personal page and click the small 'camera' icon on your existing picture. click the 'Upload a Photo' button, then click 'Choose File' to locate an image from your computer. Zoom or rotate the image until you are happy with the results, then click 'Save/Upload'

How do I edit my fundraising page name?
Access your Participant Center. Click the 'Registration Info' tab at the top of the screen, then select the 'Registration Questions' button. Your existing page title (if selected during registration) should appear. Simply replace that text, then click 'Save' at the bottom of the screen.

How do I update the content on my fundraising page?
Access your Participant Center. From the 'Dashboard', click the 'Edit Content' button. You can customize your page title and story. The font size, color, formatting, and font family can be customized. When satisfied, click the 'Save' button, and your content should appear on your personal page momentarily.

How do I personalize my URL?
Access your Participant Center. From the 'Dashboard' menu, select 'Edit URL', enter your desired personalized URL, then click 'Save'. If you or another participant has made use of your desired URL in the past, it may not be immediately available. You can select another URL,or contact Make-A-Wish and a member of our staff will be able to assist you further.

How do I make my page private?
Access your Participant Center. Select the 'Registration Info' tab, then click 'Event Options'. You will be able to toggle between making your page Public and Private.

How do I update my fundraising goal?
Access your Participant Center. On the 'Dashboard', click the 'Edit Goal' button, next to your fundraising progress thermometer. Enter any amount, then click 'Save'.

How do I find out who donated to my page?
Access your Participant Center. On the 'Dashboard', scroll down until you locate the 'Donations' section, where you'll be able to view a list of recent donations made to your page.

How do I send an email to my contact asking for support?
Access your Participant Center. Select Send Emails. Enter your friend’s name, email address, or choose from your contacts list. Provide a subject line and provide your customized content in the body of the email. If you would like to see what your content looks like, click Preview and a sample of your content will show up. You can also choose from templates provided. Edit the name information and send!

Back to Home