FAQ

How do I register for the Walk For Wishes event online?
Click the “Register” button. You will be guided through the registration process, including starting or selecting a team and creating a profile. Once your registration is complete, you will receive a confirmation email.  Onilne registration ends on May 5 at 5:00 P.M. Walk-up registrations on Walk Day will be charged a $25 registration fee.

When does the virtual and in-person Walk For Wishes registration close?
The registration deadline for both the virtual Walk For Wishes and the in-person Walk For Wishes at the Detroit Zoo closes on May 5, 2022 at 5 P.M.
 
I can't attend the event on May 7, but I still want to participate.  What do I do?
Register as a virtual walk team! For every virtual walk team registered, Make-A-Wish Michigan will send a gift bag for your event day. To receive your team’s virtual walk gift bag, contact Natalie Blazo at nblazo@michigan.wish.org by April 15.
 
What is your COVID-19 Policy on Walk Day?
Make-A-Wish® Michigan is dedicated to the health and safety of our wish families, donors, volunteers, staff and community. The following COVID safety policy has been adopted for the Walk For Wishes.
Proof of vaccination is not required, but we do strongly encourage guests to be fully vaccinated and have a negative Covid-19 PCR test within 72 hours of the event. We will follow masking guidelines and recommendations from the Centers for Disease Control, which presently states that masking is recommended for those with underlying health conditions or increased risk.

This policy is subject to change as we monitor pandemic conditions and with the thoughtful guidance of our health partners. Because the virus that causes COVID-19 is extremely contagious, no level of risk mitigation can guarantee you will not be exposed, and participation is at your own risk. Additional safety precautions may be taken following the guidance from the CDC, state and local health agencies and public officials. These could include the possibility of event cancellation or virtualization.

I forgot my Username and Password. How can I find out what they are?
Remember that your username and password are case sensitive. Click here to find your password. You will receive separate emails with your username and password.

How can I see who has donated to me?
Click on the “Login” section in the top navigation of the site. Enter the Username and Password used when registering for the event. Once you are logged in to your Participant Center, click on "View Progress". You will see your Donor Names and dollar amounts in the Donation History section.

How can I view my team's activity?
Click on the “Login” section in the top navigation of the site. Enter the Username and Password used when registering for the event. Once you are logged in to your Participant Center, click on the ‘My Team’ tab. This will allow you to view your team roster and the amounts raised by each team member.

Is my information secure?
Yes. We use industry-standard SSL encryption techniques to make sure that your credit card information, passwords, and personal information travel securely over the Internet. There is an encryption engine on our database server so that your data is securely stored.

How is credit card information handled?
Credit card information is not stored in our database. During the donation process, we send donor credit card information to an online processing terminal using a secure connection. The information passed back is an approval or denial of the credit card donation.

What do I do with check or cash donations that I receive?
Turn your check or cash donations in to your local Walk For Wishes event coordinator at your local chapter office. They will add it into the system and count it towards your fundraising goal. Make sure to print out the Mail In donation form and include it with your cash or check donations.

All of my donors are not showing up on the scroll mechanism. Why?
As your supporters donate to you or your team, they have the option to make their name visible or anonymous in the scroll. Please contact nblazo@michigan.wish.org with questions.

How does Make-A-Wish Michigan utilize the contributions?
To get more information on how Make-A-Wish Michigan uses contributions, please visit our website at https://michigan.wish.org.

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